In recent years, the Vietnamese Government has promoted national digital transformation, especially in the field of administrative procedure reform. Converting all administrative procedures online not only helps to improve transparency and shorten processing time, but also creates a favorable investment environment for foreign-invested enterprises (FDI). DNP Viet Nam Law Firm will provide FDI enterprises with information on this issue!
1. Benefits of digital transformation for FDI enterprises
Converting administrative procedures to online form brings many practical benefits to FDI enterprises:
– Save time and money: No need to submit paper documents, travel many times, easy to track processing progress.
– Transparent and easy to search: Information is made public on the public service portal, limiting the situation of “please – give”.
– Increasing initiative for foreign investors: Can prepare, submit and edit documents from anywhere in the world.
– Minimize the risk of administrative violations due to procedural delays.
2. Administrative procedures have been performed online
| Field | Typical procedures | Public service portal/Web |
| Invest | – Register for Investment Registration Certificate- Adjust investment project. | https://fdi.gov.vn |
| Business | Establishment, change of business registration content | https://dangkykinhdoanh.gov.vn |
| Tax | – Register tax code- Submit tax returns and reports electronically- Register to use electronic invoices.- VAT refund procedures for FDI enterprises. | https://thuedientu.gdt.gov.vn |
| Custom | Electronic customs declaration | https://www.customs.gov.vn |
| Intellectual Property | Trademark and patent registration | https://ipvietnam.gov.vn |
| Bidding | Register for online bidding information | http://muasamcong.gov.vn |
| Labor | Declare and pay social insurance, health insurance, unemployment insurance | http://baohiemxahoi.gov.vn |
3. Challenges and solutions of digital transformation implementation
| Challenge | Solution |
| Despite many benefits, the digital transformation of administrative procedures for FDI enterprises still faces some challenges: – Firstly, unstable internet connections and unsynchronized software systems hinder smooth digital operations. – Secondly, both FDI-related officials and enterprise personnel often lack sufficient IT skills to navigate digital platforms effectively. – Thirdly, many FDI enterprises encounter difficulties in understanding procedures presented primarily in Vietnamese, creating communication barriers. – Lastly, there remains a significant risk of information leakage and exposure to cyber attacks, raising concerns about data security. | To overcome the above challenges and create more favorable conditions for FDI enterprises, it is necessary to synchronously implement the following solutions: – First, upgrade infrastructure and standardize software and security systems. – Second, provide multilingual training, instructions, and documentation to ensure accessibility. – Third, develop multilingual interfaces and offer comprehensive consulting support. – Finally, enhance security measures through robust data encryption and cybersecurity protocols. |
4. Recommendations for FDI enterprises when performing online procedures
– First, register a full account on the relevant portals: the National Public Service Portal, the Investment Registration System (https://fdi.gov.vn), and specialized portals, in accordance with Decree 31/2021 and Decree 01/2021.
– Next, use a valid digital signature to electronically sign all documents, as required under Article 9 of Decree 45/2020.
– Then, regularly monitor the progress of your application to promptly handle any additional requests or clarifications.
– Finally, consult a lawyer or legal professional if you encounter any difficulties with specialized procedures or regulatory requirements.
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